Initializing
AI Consulting · Vancouver, BC

The Unfair Edge
Your Business Deserves.

Every missed call recovered. Every review answered. Every booking tracked. Custom AI built around how your Vancouver business actually runs.

Tired of watching leads slip through the cracks?
Book a Free 15-Min Call See What We Do
77%[1]
Less admin
3X
Faster response
24/7
Always on
Built for Vancouver's restaurants, salons, trades & shops · No tech team required
AI Automation Review Management Missed Call Recovery Customer Follow-Ups Appointment Booking Social Media AI Lead Capture Workflow Optimization AI Automation Review Management Missed Call Recovery Customer Follow-Ups Appointment Booking Social Media AI Lead Capture Workflow Optimization
Our Solutions

What We
Build For You

Meet Janice
Messages
Missed call · 9:42 PM
Hi! Sorry we missed you, how can we help?
Need a quote for a bathroom reno
⚡ Replied in 18s
This WeekBooking
M10
T11
W12
T13
F14
S15
S16
JM
Sat 1:30 PM, Jordan M.Filled from your waitlist · +$240
4.9
★★★★★
128 reviews · ▲ +12 this week
★★★★★

“Best in town, they booked us the same day and answered every text.”

↳ Janice replied in seconds
Your DashboardLive
48Calls answered
31Jobs booked
9Slots saved
📞 Phone📅 Calendar⭐ Reviews📁 Your CRM
The Difference

Before & After.

What a week running your business looks like before and after Janice, your AI employee, starts working in the background.

Without Pacific Edge AI
JWith JaniceYour AI employee
🌙After-hours coverage
Leads go cold overnight
Answered 24/7, in seconds
📞Missed calls
Lost lead, gone by morning
Texted back in 23 seconds, booked
Reviews
Hours to reply, if at all
Drafted in seconds, you approve
⏱️Your time
14+ hours a week on admin
18+ hours handed back to you
📊Visibility
Best guess on what's working
Live dashboard on every lead
💸Revenue
$3K+ leaking out monthly
Recovered revenue, every month
The Bottom Line

Every Empty Slot Is
Money Walking Out The Door.

A late cancellation nobody fills, a call that rings out, a review left hanging, it quietly adds up. The average local business loses thousands a month to empty slots and missed messages. Janice fills the gaps and catches every lead, day and night.

J
Powered by your AI employee

Say hello to Janice

Every recovered call, filled cancellation, and booked appointment is handled by Janice, the AI employee who works quietly in the background, around the clock and in your voice.

See what Janice does
02
Industries

Built For
Your Business.

Five local industries we know inside out. Click yours to see exactly what we would automate, and what it looks like in action.

🦷

Dental & Health Clinics

New-patient calls to voicemail, no-shows, missed recalls. We keep the schedule full and the front desk free.

Explore dental AI
🍽️

Restaurants & Food Service

Missed reservation calls, unanswered reviews, no-shows. We turn the dinner rush into booked tables.

Explore restaurant AI
💆

Salons, Spas & Wellness

Empty chairs, after-hours DMs, clients who never rebook. We keep your calendar full and your regulars regular.

Explore salon & spa AI
🔧

Trades & Home Services

Calls missed on the job, quotes gone cold. We capture every lead and follow up, completely hands-free.

Explore trades AI
🛍️

Retail & Local Shops

One-time buyers, unanswered questions, slow weeks. We turn first-time shoppers into loyal regulars.

Explore retail AI
03
Coverage

Proudly Serving
Greater Vancouver

Your Neighborhood.
Our Priority.

We work with businesses across the Lower Mainland. Whether you're in downtown Vancouver or out in the Fraser Valley, we're close enough to meet face-to-face and understand the local market your business operates in.

Vancouver & Downtown
Restaurants, retail, professional services
Burnaby & New Westminster
Trades, wellness clinics, food service
Surrey & Langley
Growing businesses ready to scale
North Shore & Tri-Cities
Local operators, service-based businesses
Richmond & Delta
Retail, hospitality, e-commerce
Accepting new clients across BC
Pacific Edge AI · Vancouver

Your Unfair Edge.

Every call, review, and booking. Tracked, drafted, recovered. One dashboard, built around how your business actually runs.

↳ live demo · click any tab BUILT FOR YOU
Plays Nice

Works With The Tools
You Already Run On.

No rip-and-replace. Janice plugs into your calendar, booking, payments, and inbox so everything keeps flowing in one place.

Dx
Dentrix
OD
Open Dental
CD
ClearDent
Tk
Tracker
Ab
AbelDent
Cv
Curve Dental
OT
OpenTable
Toast logoTo
Toast
TB
TouchBistro
7shifts logo7s
7shifts
Ls
Lightspeed
Rs
Resy
Fr
Fresha
Vg
Vagaro
Bk
Booksy
Mb
Mindbody
GG
GlossGenius
Sq
Square Appts
Jb
Jobber
ST
ServiceTitan
HC
Housecall Pro
M8
ServiceM8
HS
HomeStars
QB
QuickBooks
Sh
Shopify
Ls
Lightspeed
Sq
Square
Clover logoCl
Clover
Wo
WooCommerce
Mailchimp logoMC
Mailchimp

Don't see yours? We build custom integrations for whatever you already run.

04
How It Works

Simple Process,
Powerful Results

Transparent terms, no confusing tech talk. Here's how we get your business running smarter in days, not months.

1

Discovery Call

15 minutes. We learn about your business, find where you're bleeding time and money, and identify the highest-impact automations. No sales pitch - just clarity.

2

Deep-Dive Session

A focused 60-minute session where we map out your entire workflow, pinpoint the bottlenecks costing you the most time and money, and identify exactly which automations will move the needle for your business.

3

Custom Build

We design and build your AI workflows using battle-tested tools. You see a working prototype within the first week - not a slide deck, real software.

4

Launch & Train

We deploy everything, walk your team through it in plain English, and make sure you're comfortable before we step back. No orphaned systems.

5

Optimize & Support

Ongoing monitoring and tweaking. As your business grows, we scale your automations with you. You focus on running the business - we keep the systems humming.

Live Dashboard Preview
BeforeAfter
📞
Missed call response
~4 HRS[3]
Review response rate
~36%[4]
💬
Customer follow-ups
MANUAL
🕑
Admin hours / week
15+ HRS[6]
💰
Revenue leaking
$3K+/MO[7]
🚀
Growth bottleneck
YOU
Book a Free Consultation
05
Why Us

Built By Operators,
Not Agencies

We're not a faceless dev shop. We're business owners who got tired of watching local companies drown in admin work that machines should be handling.

We speak business, not just code.

Most AI companies sell technology. We sell time back. Every automation we build starts with one question: what's costing you the most hours and dollars right now? Then we fix that first.

We're based in Vancouver, we work face-to-face when you want it, and we don't disappear after launch. Your success is our case study.

01
💬

No jargon

We explain everything in plain English. If you don't understand it, we haven't done our job.

02

Speed to value

Working prototype in week one. Not month three. Not after a "strategy phase."

03
🎯

Built to deliver

6-month engagements with transparent pricing upfront. Long enough to deliver real ROI, never longer than the value justifies.

04
📍

Local & hands-on

Vancouver-based. We'll meet you at your shop, learn your workflow, and build around it.

PE
The Pacific Edge team
Operators & builders · Vancouver, BC
We Don't Just
Build Tools.
We Build Time.

Every hour your staff spends chasing missed calls, copy-pasting review replies, or manually following up with customers is an hour they're not spending on the work that actually grows your business.

We automated these exact workflows for our own businesses first. That is how Janice, your AI employee, was born. Now we bring what works to the businesses that need it most.

Vancouver-based, face-to-face when you want it Working prototype in week one Transparent, flat pricing upfront We run it in our own businesses
The Founders
Leone Jiwani, co-founder of Pacific Edge AI
Leone Jiwani Co-Founder

A BBA graduate of BCIT, Leone has spent years building and scaling real ventures, leading finance for the BCIT Real Estate Association, running special projects at Concord Pacific, and growing his own brand, Glarehawks, past 23,500 followers. Across all of it, one pattern kept repeating: capable owners losing their nights to admin that good software could finish in minutes. He started Pacific Edge to hand that time back, without the enterprise price tag.

Sam Rezaei, co-founder of Pacific Edge AI
Sam Rezaei Co-Founder

A finance student at UBC Sauder and Dean’s List honoree, Sam has worked on institutional real estate and finance at QuadReal and Wesgroup, and spent three years coordinating projects at a rebar fabrication plant, where he watched capable teams buried under busywork the right tools could have erased. He co-founded Pacific Edge AI to give local businesses that leverage: less manual work, and clear answers from the data they already have.

Built On Trust

Your Data Stays Yours.

We treat your customers' information like it's our own. Here is exactly how we keep it safe.

🔒

Encrypted end to end

Every conversation and customer record is encrypted in transit and at rest, protected the whole way through.

🇨🇦

Canadian privacy first

Built to align with PIPEDA and BC's privacy rules, with personal information treated as exactly that, personal.

🚫

Never sold or shared

Your data is yours. We never sell it, rent it, or hand it to third parties. Full stop.

🔑

You stay in control

Strict access, only what is needed is ever touched. And if we ever part ways, everything is documented and handed back.

Proof

What Owners
Are Saying.

Real outcomes from local businesses across Greater Vancouver, in their own words.

★★★★★

"Every missed call gets texted back in seconds, and Janice holds the slot until my crew confirms it. We booked three extra jobs our first week."

CM
Carter Macintosh
Pinnacle Ridge Contracting · Trades
★★★★★

"The biggest surprise was how much time it gave us back. My team used to lose hours every week to callbacks and chasing cancelled slots, Pacific Edge AI handles all of it now. It's like adding a front-desk hire without the payroll."

AJ
AJ
AJ Consulting · Professional Services
★★★★★

"Cancellations used to gut our schedule. The moment someone drops, Janice texts our waitlist and usually fills the spot within minutes, even overnight. My chairs stay full and my front desk isn't chasing anyone anymore."

PA
Priya Anand
Coast Beauty Lounge · Salon & Spa
Why Speed Wins

The Business That Answers First
Wins The Customer.

While the competition lets it ring, Janice replies in seconds, books the job, and keeps your calendar full. Let's set her up for you.

06
FAQ

Common
Questions.

Can't find your question here? Email us directly at hello@pacificedge.ai

Do I need to be tech-savvy?

Not even a little. If you can use a smartphone, you can use what we build. We handle all the technical work and walk you through everything in plain English. Our whole business exists because most AI tools are built for developers - we translate that into something anyone can use.

How long does setup take?

Most clients have a working prototype within the first week. Full deployment and training typically wraps up in two to three weeks depending on complexity. You'll see real results before most agencies finish their discovery phase.

How much does it cost?

Every business is different - a single-location salon has very different needs than a multi-site restaurant group. Our solutions are custom-built around your specific workflows, team size, and goals, so pricing reflects exactly what you need and nothing you don't. Book a free discovery call and we'll put together a transparent quote tailored to your business.

What if I want to cancel?

Your first month is on us, so you can make sure Janice is the right fit before anything kicks in. From there, engagements run for an initial 6 months, long enough to build, deploy, train your team, and prove real ROI. Pricing is transparent and agreed upfront, with no hidden fees and no surprise renewals. After that you can renew month-to-month, scale up, or part ways with everything we've built fully documented for handover.

Will this actually work for my industry?

If your business relies on appointments, customer communication, or online reviews, the answer is almost certainly yes. We've designed our workflows specifically for hospitality, wellness, trades, and retail - the industries where these automations have the highest impact.

Will my data be safe?

Absolutely. Security isn't an afterthought - it's built into everything we do. All data is encrypted, access is restricted to only what's needed, and we never share your information with third parties. Your business data stays your business data, period.

What happens on the discovery call?

Fifteen minutes. We learn about your business, identify where you're losing time or money, and tell you exactly which automations would make the biggest difference. No pitch deck, no pressure. If we're not the right fit, we'll tell you that too.
No-Risk Start

Your First Month
Is On Us.

Put Janice to work in your business for a full month, on us. See the bookings she catches and the hours she saves for yourself, then decide. If she is not the right fit, walk away. No strings.

Book Your Free Setup Call
Most owners see real results in the first week.
Get Started

Ready To Get
The Edge?

Start with a free 15-minute discovery call. No pitch, no obligation. Just an honest conversation about what's costing your business the most right now.

Free discovery call Transparent pricing Working prototype in ~1 week Vancouver-based
Book a Call
Sources & References
  1. Workflow automation reduces repetitive tasks by 60-95%, with time savings of up to 77% on routine activities. PS Global Consulting, citing Jobera et al. psglobalconsulting.com
  2. Approximately 75% of generative AI's value potential falls across customer operations, marketing/sales, software engineering, and R&D. McKinsey & Company. mckinsey.com
  3. Average small business callback response time is approximately 4 hours; average lead response time across businesses is 47 hours. Medium; Dialzara. dialzara.com
  4. The average business responds to approximately 36% of its reviews. SOCi (2022). soci.ai
  5. 63% of consumers say businesses never responded to their review. ReplyOnTheFly. replyonthefly.com
  6. Small business owners spend an average of 14-16 hours per week on administrative tasks. Turnozo, citing Time Etc / SBA data; Venturu. turnozo.com
  7. A service business missing 3+ calls per week at average job values can lose $3,000+/month in opportunity cost. Netpartners. netpartners.com
  8. Businesses that respond to reviews earn up to 52% more revenue. Toister Solutions, citing Harvard Business Review. toistersolutions.com